ERC is one of the top international BPO’s (Business Process Outsourcing) and full service providers in the industry. For over 20 years, ERC has been dedicated to help clients engage a strong relationship with their customers for every aspect of the customer lifecycle. More than a contact center, we are a family of driven, talented and innovative individuals. We empower teams to achieve great things together. We use cutting edge technology and deliver the best experience, care and support in the industry.